settign up greatting and ring groups in skype for business

So we are back to the setup where only 1 guy gets the voicemail notification.Want to learn how to use Skype for Business? But for internal calls, whilst the divert to voicemail works, it's the system mailbox that answers (not the real extension mailbox with our team's message). Calls go to the right mailbox and everyone can see the message waiting indication (on their function button). In fact, this setup works perfectly for external incoming calls. Now we can set a message waiting indicator on a function button on each 'phone without a problem. Works for ordinary extension mailboxes but for a mailbox numbered after a ring group it says 'the directory number is in use elsewhere' and refuses to set it.įinally, tried setting the ring group overflow point to be a real extension which immediately diverts to voicemail. To improve on this, I also tried making a function button on each phone (Mitel 5212) a message waiting indicator for the ring group mailbox (multiline set key assignment). Not a disaster but would be better if everyone could see the message waiting indicator. It is always member index 1 in the ring group (the one you added first). Create voicemail box with same number as the ring groupĮverything perfect EXCEPT that after a message has been left, only 1 team member's phone has the flashing voicemail indication. Set overflow number of ring group as the voicemail access number Put each team member's extension in the ring group Create ring group with pilot number we want people to dial put all members of the team in a ring group but have voicemail in case nobody is available to answer.ĭid exactly as you suggested and it works fine except for a problem with the voicemail indication on the 'phones, to summarise:

Settign up greatting and ring groups in skype for business